Spring holiday time: 2025 1.24-2.5
1.23 The transport company stops accepting packages. After the holiday ends on 2025 2.5, we will send the packages during the holiday as soon as possible.
Transportation information consultation
Usually, your order package will receive an email with the tracking number. If you don’t receive it, please don’t worry, contact us and we will reply as soon as possible. However, due to network problems, we cannot reply immediately, please understand.
Package transportation status
Usually, the tracking number you receive, if it is postal transportation, can be checked on the local postal official website or 17track
Package order questions
If you have any questions about the product you received, please leave us a message, we will reply to you as soon as possible and give you a satisfactory solution. However, due to network problems, we cannot reply immediately, please understand.
Tracking information is not updated in time
If you find that your package is not updated in time or the update is suspended, please don’t worry. This situation exists objectively, but it does not mean that the package is lost. Please contact us and we will solve it for you.
Please contact WhatsApp for emergency
